Starlink
The seamless connectivity you know, but better!
Starlink:
Rather than purchasing directly from Starlink, going through RoamingExpert Yachts and our official Starlink Maritime partner will ensure a higher level of service and more flexible tariffs and support. Unlike Starlink direct, we can offer a pooled data subscription and bespoke data packages.
-
24/7 Customer Service:
- 1st and 2nd tier support with direct lines into Starlink support.
- NOC's based in EU & US. Support is available via both email and phone.
-
Account Management:
- Billing and billing support, customer support and dedicated REY account manager.
- You will receive the bill directly from us, combining all your connectivity services into one simple invoice, streamlining your accounting.
-
Intuitive Customer Portal - Pulled from the Starlink portal through API. All features of the Starlink platform plus added benefits:
- Manage your subscription with access to enhanced analytics.
- In-depth telemetry and particulars of each terminal in live time.
- Ability to manage and configure your chosen usage alerts and set up individual email addresses per terminal or subsite/vessel.
- The cloud-based system is hosted in the US (2 layered integration for more security and optimized bandwidth).
-
Flexibility to upgrade :
- You can upgrade the bundle even mid-month to avoid overage charges.
- You can downgrade plans for the next billing month
- You will be notified at 90 & 100% of data allocation, service carries on unless you request for this to be capped.
-
Data can be shared across multiple terminals/antennas:
- Data is shared into one combined pool, so there is no need for multiple subscriptions. Perfect for sharing with a tender/chase boat and or a fleet of vessels.
-
12-month subscription with the option to change your committed bundle month to month, or pause the plan.
-
Add-ons available:
- Network management, if required
- Static IP available
- VPN to multiple countries
- Bonding
- Remote access configuration, bandwidth shaping, etc
-
Contact us for a consultation call, and then we will put forward a bespoke quote and walk you through the options.
